Azara Blog: BA plans to ripoff customers with more than one checked-in bag

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Date published: 2007/02/08

The BBC says:

British Airways (BA) is planning to add up to £240 to the cost of a return long-haul flight if passengers want to check in an extra bag.

Travellers on shorter international trips will face a bill of £120 and those on domestic journeys, £60.

Analysts said the tactic allowed BA to cover costs - and possibly to ease its move to Heathrow Terminal 5 next year.

Yet BA said it would make exceptions for passengers who "cannot comfortably carry" one heavy bag.

Until now, customers have been allowed to check in more than one bag as long as they did not exceed weight restrictions.

Some commentators said the change could damage BA's image as a full-service carrier.

The fees, which apply from Tuesday, 13 February, will be imposed even if the combined weight of the two bags is below the allowance.

However, passengers will be able to carry one piece of sporting equipment free of charge.

From 30 September, the maximum weight of a bag that can be checked-in free of charge will be 23kg - down from the current limit of 32kg.

In a statement on its website, BA said the new system aimed for a "single allowance system based on the number of bags that can be checked in".

"Our vision for London Heathrow Terminal 5 is to create the best possible airport experience before you fly," it said.

The BA statement is the usual nonsensical corporate speak which means the exact opposite of what it says. It's interesting that "the best possible airport experience" means worse service conditions. Why would anyone ever fly BA if they had a reasonable alternative? They make Ryanair look jolly good.

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